Skip to content

EU Right of Withdrawal Form

 

Complete and return this form only if you wish to withdraw from your contract of purchase.


To: Jupiter Watersports

[Your Return Address Line 1]
[City, State, ZIP]
Email: warehouse@jupiterwatersports.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods:

Order Number  
Product(s)  
Date Ordered  
Date Received  
Full Name  
Address  
Signature (paper only)  
Date  

(*) Delete as appropriate


How to Submit

You may print and mail this form, or send a clear written statement by email to warehouse@jupiterwatersports.com. We will acknowledge receipt without delay.

Important Deadlines

  • You must submit your withdrawal notice within 14 days of receiving your order.
  • You must return the goods within 14 days of notifying us.

Refunds

We will refund all payments received, including standard delivery costs, within 14 days of receiving your returned goods (or proof of return, whichever is earlier). Refunds will be issued using the same payment method as the original transaction.

Return Shipping

You are responsible for the direct cost of returning the goods unless the item was received damaged or incorrect.

Exclusions

The right of withdrawal does not apply to:

  • Custom or personalized boards and gear made to your specifications
  • Sealed hygiene products (e.g., wetsuits, ear plugs, nose clips) that have been opened after delivery
  • Digital downloads or software once accessed
  • Deeply Discounted Products