1. Storage Subscription Terms

We strive to make storing your gear as simple and transparent as possible.

• Billing Cycle: All gear storage subscriptions are strictly month-to-month.

• Payment: Your first month’s storage fee is due up-front at the time of checkout. This fee is based on the live quote generated by the gear and quantities you select from our drop-down menu.

• Recurring Charges: Subsequent monthly charges will automatically be billed to your payment method on file every 30 days from your initial start date.

• Annual Plans: To keep our billing process straightforward and flexible for you, we do not offer yearly payment options at this time.

2. Cancellation & Refund Policy

You may cancel your month-to-month storage subscription and request to permanently pull your gear out of storage at any time.

• No Prorated Refunds: If you choose to permanently remove your gear prior to the end of your currently pre-paid 30-day billing cycle, no refunds or rebates will be issued for the unused days.

• You will continue to have access to your storage allocation until the end of your paid 30-day term.

3. Shipping Quotes & Logistics

If you need your gear shipped to or from our storage facilities, you can request a custom shipping quote directly through our website.

• Quote Process: Use the gear drop-down menu to select the items and quantities you need shipped. You will be prompted to provide the origin address ("shipping from") and the destination address ("shipping to").

• Manual Processing: Currently, all shipping logistics are quoted manually. Upon submitting your request, our logistics team will review your details and provide a custom quote directly to your email.

4. International Shipping, Taxes, & Tariffs

For customers shipping gear internationally (either into the US from a foreign country or from the US to a foreign destination), all transactions are processed securely through Shopify’s Managed Markets.

• Up-front Fees: To ensure a smooth delivery process, all applicable incoming US taxes, tariffs, and foreign country import fees will be calculated and collected up-front at the time of your final shipping payment.

• This guarantees that your gear will not be held up at customs due to unpaid duties.